Question 1

What is Solar Home Planner?

Accepted Answer

Solar Home Planner is a web-based planning tool that helps users estimate solar panel size, battery capacity, inverter needs, system cost, savings, and report outputs for solar projects.

Question 2

Who is Solar Home Planner for?

Accepted Answer

It is built for homeowners, installers, consultants, small businesses, and anyone who wants a clearer starting point before buying or proposing a solar energy system.

Question 3

Can I use it for off-grid systems?

Accepted Answer

Yes. Solar Home Planner is especially useful for off-grid and backup power planning because it considers appliance loads, sun hours, battery autonomy, inverter sizing, and design assumptions.

Question 4

How accurate are the calculations?

Accepted Answer

The calculations are planning estimates based on the information entered by the user. Accuracy improves when appliance loads, site conditions, local prices, and solar assumptions are realistic and verified.

Question 5

Does Solar Home Planner replace a professional engineer?

Accepted Answer

No. Solar Home Planner is a planning and estimation tool only. Final designs should be reviewed by qualified electrical, structural, permitting, and installation professionals before purchasing equipment or installing a system.

Question 6

What is included in the Homeowner plan?

Accepted Answer

The Homeowner plan unlocks full homeowner planning features, professional report downloads, financial analysis, and project-saving tools during the pass period.

Question 7

What is included in Installer Pro?

Accepted Answer

Installer Pro includes homeowner features plus installer workflows, advanced design tools, cable guidance, cloud project management, deployment support, and subscription management through Stripe Customer Portal.

Question 8

How do subscriptions work?

Accepted Answer

Homeowner access is a one-time pass. Installer Pro is a monthly subscription. Access is controlled by the live subscription status stored for your account.

Question 9

Can I cancel Installer Pro anytime?

Accepted Answer

Yes. Active Installer Pro subscribers can open My Account and use Manage Subscription to access Stripe Customer Portal, where they can update billing details, view invoices, or cancel.

Question 10

How do I reset my password?

Accepted Answer

Go to the sign-in page, choose Forgot password, enter your email address, and follow the secure reset link sent to your inbox.

Question 11

How do I contact support?

Accepted Answer

Use the Contact Us page or email support@solarhomesizing.com. Include your account email and a clear description of the issue so support can respond efficiently.

Frequently Asked Questions